Dear Sprint (November, 2015)

Dear Sprint (November, 2015)

November 25th, 2015

Dear Sprint –

Every calendar quarter, I visit your Newsroom website to see if there have been any announcements of upgrades to your network. On November 18th, 2015, Sprint announced its launch of the LTE Plus Network (which, for all intents and purposes, is a rebrand of Sprint Spark) in 77 U.S. markets. I am, what you would call, an extremely loyal customer – one that has personally poured over US$ 12,000 of revenue into your coffers over a span of 10 years for just MY own line (let alone the others that I have also paid for in the same time period – no less than 3 lines, and up to 5 at one time). Today, I read about how Sprint is still trying to lure new customers from the other networks by offering a 50% deal of what they are currently paying. However, what truly concerns me, and I can imagine most of the other “loyal” customers that you already have, are the deals you are not putting on the table for us. (more…)

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